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E-Government Policy Formulation and Research

Management of International Relations relating to e-Government

Monitoring the implementation of e-Government Strategic Plan

Monitor the direction and implementation of the National Centre for e-Government

Monitor the direction and implementation of ICT projects of the Prime Minister’s Office and its departments

Provision of ICT technical support for Prime Minister’s Office and its departments


ITEG (PMO CIO office) role is responsible in the planning, development and delivery of ICT program and projects. It also includes providing consultancy advice and support to the departments under the Prime Minister’s Office in matters related to ICT implementation. 

The Overall Government Chief Information (OGCIO)​ Office  is comprised of the following sections and is responsible for the following:

Strategy, Policy & International
  • Management and monitoring of e-Government KPIs
  • Review and renew e-Government Strategic Plan
  • Management of strategic IT policies
  • Management of International matters pertaining to areas within Information Technology

E-Government Promotion Unit
  • To develop, monitor and provide consultancy advise on matters pertaining to the official websites of the Government of Brunei Darussalam; which are websites of ministries,  departments and statutory board
  • To act as a central body in marketing, promotional, raising awareness of the Government of Brunei Darussalam information, announcement, services and activities to the general public
  • To monitor and provide consultancy advise on the use of social media for the government agencies
  • To provide consultancy advice and ensure all the websites, online services, social media and mobile applications provided by the Government of Brunei Darussalam to the general public, head towards a more user-friendly design concept and structure, up-to-date information and follow international best practices

The CIO Office overlooks the following areas of responsibilities:

Business Analysis

IT Asset

Managing and monitoring of IT requests and budget, procurement activities and  project monitoring

Service Assurance

Quality assurance and monitoring of service utilization for such services like OGN and other online services. Service Assurance team will be in close collaboration with the Operations & Infrastructure Division and the Service Management Division at EGNC HQ to provide management and support in the following areas:
  • Application Support
  • End-User Support
  • Infrastructure & Network Administration
  • Infrastructure and Infostructure Security
Application Development